Reference

Legal framework that protects your account

Q: How do I request a copy of my personal data?

Email support@indo188.club with the subject 'Data Request' and we'll compile your account history, deposits, withdrawals and payment details into a file. We send it within five business days.

When you open an account on indo188, you're covered by clear terms that govern deposits, withdrawals, account security and data handling.

Account TermsData ProtectionWithdrawal VerificationSupport Access

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How we handle your account and payments

indo188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your account on indo188 is governed by our terms of service, which cover account registration, deposits via DANA, OVO, GoPay and QRIS, withdrawal requests and account closure. All deposits are verified for security and fraud prevention. Withdrawals are processed after account and payment method verification, typically

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within 24 hours for local methods where local law permits. We retain account records for the duration of your membership and for a period after closure to comply with financial reporting requirements. Your payment details are encrypted and never shared with third parties outside our payment
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processors. Access to your account depends on local law in your region.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US ANYTIME

Contact us about your account or policies

HOW WE PROTECT YOU

Data, security and your account rights

Encrypted Wallet

Your payment details—DANA, OVO, GoPay and QRIS identifiers—are stored with bank-level encryption. Balances update in real time and are backed by our ledger.

Cookie Policy

We use cookies to remember your login, track session security and prevent fraud. You control cookie settings in your browser; blocking them will log you out.

Withdrawal Verification

Before we send funds to your DANA, OVO, GoPay or QRIS account, we verify the account holder's identity and check for suspicious activity. This process typically takes under an hour.

Data Retention

We keep account records for the duration of your membership plus three years, for tax and fraud-prevention compliance. After that, data is permanently deleted.

Your Rights

You can request a full copy of your account data, withdraw consent for cookies, or ask us to delete non-essential information. Email [email protected] to file a data request.

Report Abuse

If you see unauthorized activity on your account, contact us immediately via live chat or email. We investigate within 24 hours and can reverse fraudulent withdrawals.

Common legal and account questions

You can close your account anytime from the Account Settings menu. We'll process the closure within 24 hours, return any remaining balance to your DANA, OVO, GoPay or QRIS account, and retain your records for compliance purposes.

Email [email protected] with the subject 'Data Request' and we'll compile your account history, deposits, withdrawals and payment details into a file. We send it within five business days.

Yes. Go to Account Settings, select Payment Methods and update or remove any DANA, OVO, GoPay or QRIS account. Changes take effect immediately and we'll send a confirmation email.

If you don't recognize a withdrawal, report it to us within 48 hours. We investigate and can reverse the transaction or recover funds if fraud is confirmed. Contact live chat or email for immediate help.

Open the Transactions page in your account dashboard to view every deposit, withdrawal, game play round and adjustment. Filter by date range and payment method for clarity.

No. We share payment details only with our DANA, OVO, GoPay and QRIS processors to execute deposits and withdrawals. We never sell or rent your data to marketing companies or other operators.

Initial verification happens when you submit your email and phone number. Full payment verification occurs on your first withdrawal request and typically completes within one hour so funds arrive the same day.

Legal framework that protects your account

Contact us about your account or policies

Data, security and your account rights

Encrypted Wallet

Cookie Policy

Withdrawal Verification

Data Retention

Your Rights

Report Abuse

Common legal and account questions

01 What happens if I want to close my account?

02 How do I request a copy of my personal data?

03 Can I change or delete my payment method on file?

04 What's the refund policy if I dispute a withdrawal?

05 Where can I see my full account history?

06 Is my data shared with third parties?

07 How long does account verification take?

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